Communication:

Keith & Marisela will best communicate with you by maintaining consistent, clear, and responsive interactions tailored to your preferences. They will provide regular updates through your preferred channels, such as email, phone calls, or messaging apps, ensuring you are always informed about new listings, market changes, and transaction progress. They will listen attentively to your needs and concerns, offering timely and transparent information to help you make informed decisions, while also being readily available to answer questions and provide support throughout the buying process.

Reliability:

Our reliability commitment to you will be demonstrated with professionalism, punctuality, and thoroughness in all aspects of our work.  We will follow through on commitments, meet deadlines, and provide accurate, well-researched information about properties and market conditions. Our reliability is also evident in our responsiveness, promptly returning calls and emails, and our ability to handle challenges proactively and efficiently. By prioritizing your needs and maintaining transparent communication, we strive to build the trust and confidence of our clients, ensuring a smooth and dependable real estate transaction experience.

Transparency: 

Our transparency commitment is to provide our clients with clear, honest, and comprehensive information throughout the entire buying process. We will openly share all relevant details about properties, including both the positive aspects and any potential drawbacks. We will explain the market conditions, pricing strategies, and the rationale behind our recommendations. We will keep you informed about every step of the transaction, from offers and counteroffers to inspections and closing procedures, ensuring there are no surprises. We will also disclose any potential conflicts of interest and maintain open lines of communication, encouraging you to ask questions and express any concerns.

Duty, Ethics & Code of Conduct:

Keith and Marisela take their fiduciary responsibility to their clients seriously.  Our duty, ethics, and adherence to a code of conduct follows established professional standards and guidelines. We prioritize our client's best interests, providing honest and unbiased advice, and avoiding conflicts of interest. We adhere to ethical practices by being transparent, maintaining confidentiality, and ensuring all transactions are conducted fairly and legally. We stay informed about and comply with industry regulations, laws, and the ethical codes set by professional organizations such as the National Association of Realtors (NAR). Demonstrating integrity, accountability, and professionalism is how we build trust and credibility with our clients and peers.